1. Acceptance of Terms

By accessing and using the Trivogue online store, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. User Responsibilities

You agree to use the Trivogue website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the website. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

3. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur. We reserve the right to correct any errors and to change or update information at any time without prior notice.

4. Pricing and Payment

All prices are listed in New Zealand Dollars (NZD) and include GST unless otherwise stated. We accept various forms of payment as indicated on our website. Payment must be received in full before your order is processed.

5. Store Credit Policy

Trivogue does not offer refunds for change-of-mind returns. Instead, we provide store credit equivalent to the purchase price (excluding shipping costs), valid for 12 months from the date of issue. Store credit is non-transferable and cannot be redeemed for cash.

6. Shipping and Returns

Shipping times and costs are outlined in our Shipping Policy. Returns are accepted in accordance with our Return Policy. Please refer to these documents for detailed information on shipping and return procedures.

7. Intellectual Property

All content on the Trivogue website, including text, graphics, logos, images, and software, is the property of Trivogue or its content suppliers and is protected by New Zealand and international copyright laws. Unauthorized use of any content is strictly prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Trivogue shall not be liable for any damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits, damage caused to your computer, software, systems, and programs.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of New Zealand. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the New Zealand courts.